Career Opportunities

Cloud Networking Support Engineer

Engineering Department, Palo Alto, California

What Will You Do?

  • Work closely with sales and engineering teams to manage, troubleshoot and resolve technical issues and questions from Aviatrix enterprise customers
  • Report product issues to development and advocate for the customer to help Aviatrix deliver high quality products
  • Create knowledge based contents such as troubleshooting tips and best practices
  • Participate in system testing of Aviatrix products

Why Join the Team?

  • You have a passion for helping people find solutions
  • You enjoy collaborating, learning from and teaching others so we can all become better
  • A fast-paced, high-energy, fun, and positive team is something you want to be a part of
  • You want to be an important part of a hot startup and share in its success

What Skills and Experience Are Required?

  • 3-5 years proven work experience in enterprise technical support, IT support or as a technical engineer
  • Experience with Amazon Web Services (AWS), Microsoft Azure and/or Google Cloud Platform
  • Solid understanding of networking, IPsec VPN, virtualization, Linux and various open source software
  • Experience in configuring, testing and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Networks, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos)
  • Experience with Python, shell scripting, automation
  • Strong debugging skills and customer-facing skills
  • Excellent written and verbal communication skills
  • B.S. or equivalent required

Apply Now

To apply, send your resume to or click the button below.

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